Avaya IP Office Phone System

Avaya IP Office is an intelligent communications solution specially designed to meet the communications challenges facing small and midsized businesses. Intelligent Communications for small and midsized businesses addresses basic telephony needs, leverages built-in convergence capabilities, and capitalizes on the robust unified applications to deliver intelligence to users and customers.  IP Office provides solutions that simplify processes, streamline information exchange within systems to create simple and prosperous experiences for all.

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AVAYA IP OFFICE

The Avaya IP Office is highly modular scaling from 2 to 360 telephones to meet the needs of home offices, standalone businesses, and networked branch and head offices. Built on Avaya latest advancements in converged voice and data technology, small to midsized businesses can benefit from many of the advantages sophisticated communications deliver to their operations. IP Office supports a wide range of telephones but the 5400 series Digital phones and the 5600 series IP phones have been specifically designed to work with IP Office and provide small and midsized businesses with a choice of solutions to meet business efficiency and customer service requirements.

What's New With This Release

With this release, a new hardware platform is introduced -- Avaya IP Office 500 system.  This highly modular system is well suited for the under 30 user environment using the built-in Standard Edition software. Through an easy upgrade license, Professional Edition capabilities and capacities are easily achieved. The IP Office 500 system can support up to 270 telephones, 30 VoiceMail Pro voice messaging ports, as well as advanced applications through optional licensing:  Conferencing Center, ContactStore, Voice Networking, Advanced Voice Networking, Interactive Voice Response, Text-to-Speech, and Compact Contact Center.

Small businesses get even more sophisticated and productivity-enhancing features. Help employees collaborate more effectively. Deliver higher quality customer service.  Enhance productivity like never before.  All while saving time and money for small and growing businesses like yours.

Flexible Avaya one-X® Portal for IP Office

Dynamic web-based desktop communications interface for home-based, mobile and office workers features a newly-designed, customizable interface with ‘drag and drop’ application “gadgets” for added efficiency.

Improved Call Center Reporting

Gauge the success customer campaigns. Location-based business intelligence analyzes all call and makes them viewable on a geographic map.

Expanded Video Options

IP Office’s videoconferencing offers more advanced multi-point HD videoconferencing.

Multi-site Management

Use one consolidated interface with a single log-in to view and manage communications systems for up to 32 sites.

 Business Benefits

•  Total voice and data communication solution for small and mid-sized businesses
•  Functions as a traditional phone system or an IP Telephony Server
•  Supports both single locations and multi-site networks
•  Basic call center and voice messaging capabilities are built-in
•  Scalable as business needs grow.